Managed Services Consist of:
• Server infrastructure support for MS Server 2003/2008, Exchange,
SQL, Linux
• Desktop systems, applications, & license management
• System backup and disaster recovery
• Server room design and data center management
• Proactive system maintenance – patch/release management, log reviews
• Security administration – firewall, antivirus/anti spyware, SPAM
Help Desk & Support Services:
• Live professional support
• Fast and friendly response
• 24 X 7 monitoring and alerts
• Online ticket tracking system
• Hardware, smart devices, Point of Care, and application level support
• Support through phone, email and web portal
• Support & training to all levels of the organization
Professional Services:
• CTO/Professional Services
• Technology Assessment
• IT Audit
• Hardware Life cycle review
• Annual Budgeting
• Project Management
• Business Process Optimization
• Business Continuality Planning |